Privacy policy

 

Last Updated: January 9, 2025

At Mayura Couture, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.mayuracouture.in (the "Site") or use our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services or website.

1. Information We Collect

We collect information from you in a variety of ways, including when you visit our Site, place an order, or subscribe to our newsletter. The information we collect includes:

a) Personal Identification Information

When you interact with us, we may collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment details (such as credit card information)
  • Order history
  • Any other information you choose to provide

b) Non-Personal Identification Information

We also collect non-personal information that does not identify you specifically, such as:

  • Browser type
  • IP address
  • Device type
  • Referring/exit pages
  • Date and time of visit
  • Pages visited on the Site

c) Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us understand how users interact with our Site, so we can make improvements.

You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: To fulfill your orders, process payments, and manage shipping.
  • Customer Service: To respond to your inquiries, provide support, and resolve issues.
  • Marketing and Communications: To send promotional emails, newsletters, and other marketing materials. You can opt out of marketing communications at any time by following the unsubscribe instructions in any email you receive.
  • Website Improvement: To improve the functionality, features, and content of the Site.
  • Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce agreements.

3. How We Protect Your Information

We implement a variety of security measures to ensure the protection of your personal information. These measures include encryption, secure payment processing, and access controls. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and email service providers.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, and safety of Mayura Couture, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Your Data Protection Rights

Depending on your location, you may have the following rights with respect to your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You can request corrections or updates to your personal information if it is inaccurate or incomplete.
  • Deletion: You may request the deletion of your personal data, subject to certain exceptions (such as when the data is required for legal reasons).
  • Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at mayuracoutureonline@gmail.com

6. Links to Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by Mayura Couture. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children's Privacy

Mayura Couture does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information as quickly as possible.

8. International Transfers of Data

If you are visiting our Site from outside the [Country/Region], please be aware that your information may be transferred to, stored, and processed in [Country], where our servers are located, and where data protection laws may differ from those in your country. By using our services and providing your information, you consent to this transfer.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Mayura Couture
Email: mayuracoutureonline@gmail.com
Phone: +91 9645304404
Address: First Floor, Punartham Building, Pazhayannur, Thrissur, Kerala-680587