Terms of service
Last Updated: January 9, 2025
Welcome to Mayura Couture (the "Site"). These Terms of Service ("Terms") govern your access to and use of the website www.mayuracouture.in ("the Site"), and all related services provided by Mayura Couture ("we," "our," or "us").
By accessing or using our Site, placing an order, or using any of our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use the Site.
1. Acceptance of Terms
By using the Site, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian to use the Site, and that you have the legal capacity to enter into and comply with these Terms. If you are under the age of 18, you may not use the Site without supervision or permission from a parent or guardian.
2. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site:
- To violate any applicable local, state, national, or international law or regulation.
- To transmit or send any unsolicited or unauthorized advertising, promotional materials, spam, or any other form of solicitation.
- To engage in any conduct that restricts or inhibits anyone from using or enjoying the Site.
- To impersonate or attempt to impersonate Mayura Couture, its employees, or other users.
- To engage in any form of cyber attack, hacking, or unauthorized access to the Site.
We reserve the right to restrict or terminate your access to the Site for violating these provisions or for any other reason at our sole discretion.
3. Accounts and Registration
To access certain features of the Site, you may be required to create an account with us. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary. You are responsible for maintaining the confidentiality of your account information, including your username and password, and you agree to notify us immediately of any unauthorized use or breach of security.
You may not transfer or share your account with any third party, and you are responsible for all activities that occur under your account.
4. Product Information and Availability
Mayura Couture strives to provide accurate descriptions of our products on the Site. However, we do not guarantee that the product descriptions, pricing, or any other content on the Site is accurate, complete, reliable, or current. Prices and availability of products are subject to change without notice.
We reserve the right to limit the quantity of products available for purchase, refuse or cancel any orders, or restrict sales to any individual or geographic region.
5. Ordering and Payments
By placing an order on the Site, you agree to purchase the products in accordance with the prices, payment terms, and shipping policies listed on the Site. All prices are displayed in Indian rupees, and payment must be made through one of the accepted methods at the time of checkout.
Your order is subject to acceptance by Mayura Couture. Once an order is placed, you will receive an email confirmation, but this does not constitute our acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including but not limited to product availability, payment issues, or suspected fraud.
You agree to pay all applicable taxes and shipping fees, as detailed during the checkout process.
6. Shipping and Delivery
Mayura Couture offers shipping services as indicated on the Site. Delivery times and shipping fees vary depending on your location and the shipping method chosen at checkout. You are responsible for providing accurate shipping information to ensure successful delivery.
While we strive to meet our estimated delivery times, Mayura Couture does not guarantee delivery dates and is not responsible for delays caused by the courier or other external factors.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your order, you may return eligible items in accordance with our [Return and Refund Policy]. Items must be returned in new, unused condition with all tags and packaging intact. Please review our Return and Refund Policy for more details on how to return items and request a refund.
Please note that some products, such as customized or final-sale items, may not be eligible for return or exchange.
8. Intellectual Property
The content, design, layout, logos, trademarks, images, and text on the Site are the intellectual property of Mayura Couture or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written permission from Mayura Couture.
9. User-Generated Content
By submitting any content to the Site, including but not limited to reviews, comments, or images, you grant Mayura Couture a worldwide, royalty-free, non-exclusive license to use, modify, distribute, and display that content in connection with our business operations. You represent and warrant that you have all necessary rights to the content you submit and that it does not infringe the rights of any third party.
We reserve the right to remove or edit any user-generated content that violates these Terms or is deemed inappropriate.
10. Limitation of Liability
To the fullest extent permitted by law, Mayura Couture shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of the Site, including but not limited to damages for lost profits, loss of data, or business interruption.
Mayura Couture makes no warranties or representations regarding the accuracy, reliability, or completeness of the content on the Site. The Site and its content are provided on an "as is" and "as available" basis.
11. Indemnification
You agree to indemnify, defend, and hold harmless Mayura Couture, its affiliates, employees, and partners from any and all claims, liabilities, damages, and expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
12. Privacy
Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.
13. Changes to These Terms
Mayura Couture reserves the right to modify or update these Terms at any time without prior notice. When we make changes, we will post the updated Terms on this page with the new "Last Updated" date. Your continued use of the Site after any such changes constitutes your acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Kerala India, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Institution], and you agree to submit to the jurisdiction of the courts located in Thrissur kerala.
15. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
Mayura Couture
Email: mayuracoutureonline@gmail.com
Phone: +91 9645304404
Address: First Floor, Punartham Building, Pazhayannur, Thrissur, Kerala-680587